Frequently Asked Questions
Which countries do you ship to?
We ship to the UK, US, Germany and many other countries. The countries available to you are shown at checkout.
How long does international delivery take?
Orders are processed in 1 to 3 business days, and delivery usually takes 7 to 15 business days after dispatch. Customs clearance can add time.
Do I have to pay customs duties or taxes?
Import duties, customs fees and local taxes are the buyer's responsibility and are not included in our prices. See our Shipping Policy.
How do I track my order?
We email tracking details once your order is dispatched. Tracking can take several days to update.
Can I cancel my order?
Yes, before it is dispatched. Email info@zeepstore.com as soon as possible with your order number.
What currency are prices in, and how can I pay?
Prices for international customers are shown in US dollars (USD). The payment methods available for your country are shown at checkout.
Is it safe to pay on your website?
Yes. Our checkout is provided by Shopify and uses encryption. We never see or store your card details.
What is your return policy?
You can request a return within 14 days of delivery. See our Refund & Return Policy and contact us before sending anything back.
How can I contact you?
Email info@zeepstore.com. We reply within 24 hours, Monday to Saturday (9:00 AM to 6:00 PM Pakistan time).
This store is operated by ZEE-PCOMMUNICATION.